Return and Exchange Policy:
All products are returned within a period not exceeding 7 days from receiving the order, and cannot be returned after that unless there is a problem or defect in the product. In the event of a defect or manufacturing error in the product, it will be returned after reporting it Exceptions not covered by the return and exchange policy Regarding cases in which products cannot be returned There are a number of specific cases in which the product cannot be returned: - When submitting a return request after the specified time, which is 7 days from the date of receipt. - When the product is used, damaged, or when it is not in the same condition in which you received it or when the product's security sticker is removed. - Consumer products that have been used or installed. - Products whose serial numbers have been tampered with or removed. - Products without price tags, stickers, or the original packaging, or missing any of their accessories. - Personal care items are not allowed to be replaced or returned It is also excluded that the product is manufactured, modified or equipped according to the specifications specified by the customer, and implemented on the basis of them How can I get my money back if I receive an item that is not of the correct shape or damaged? When the item reaches you in a damaged condition or not similar to what was chosen from the site, you can then return the item to us in the same condition in which you received it and in the same original packaging at the time of receipt within 3 days from the date of receipt. Once we receive the item, we will examine it, and if it is found to be defective or damaged, we will immediately begin the procedures for returning your money to you, whether that which you paid for the item or that which was paid to ship and deliver that item to you.
Refund Period and Method
* If you order using a credit card or one of the electronic payment methods, we will refund the product price only, minus the electronic payment fees. Please note that it may take 14 business days for the amount to appear in your bank statement once the payment is processed by the financial department. * By bank transfer: Customer service employees will make a bank transfer to the account of the person who made the order, which will take 7-14 business days
